We’d love to hear from you. Whether you have a question about an order, need help choosing the perfect gift, or just want to say hello — reach out through any of the channels below and our team will get back to you as soon as possible.
Customer Support
For order-related queries, delivery updates, or product questions:
- Email: giftyniaofficial@gmail.com
- Phone: +91-9609600299
- Hours: 9 a.m. - 9 p.m. (IST) Mon-Sat
Grievance Officer
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, the details of our Grievance Officer are:
- Name: Chiranjit Saha
- Email: giftyniaofficial+grievance@gmail.com
We aim to acknowledge grievances within 48 hours and resolve them within 30 days of receipt.
Registered Address
GIFTYNIA
Hijalpukur Main Road, Nagarthuba, Habra, North 24 Parganas, West Bengal - 743263
Helpful Links
Before reaching out, you may find a quick answer in one of these sections:
- Return & Refund Policy — cancellations, returns, and timelines
- Privacy Policy — how we handle your personal data
- Terms & Conditions — ordering and fulfilment terms